![[English]](/fileadmin/_processed_/a/1/csm_Omnichannel_96de695155.jpg "[English]")
Customer experience based on state-of-the-art technology
Customer Centricity puts the customer and not the product at the centre of interest.
Customer Centricity defines the value chain in such a way that it starts with the customer: the customer's expectations, needs and wishes form the starting point. Technically, this is made possible with the SAP product range across all channels (omnichannel).
News
The CAR Connector for SAP Emarsys from retailsolutions Now Available on SAP® Store
MoreBy integrating with SAP CAR and SAP Emarsys, the CAR Connector for SAP Emarsys from retailsolutions delivers real-time customer insights and…
Store Apps: "How apps support the store processes"
MoreFind out from Nan Zhang, Head of the Product Development Competence Centre at retailsolutions, how innovative technologies and mobile apps are driving…
Customer contact: How AI can help with the approach
MoreCustomer experience in digital commerce: Learn how artificial intelligence and technologies like SAP Emarsys are revolutionising online interactions…
Our topics in the area of
"Omnichannel & Customer Centricity"
SAP Customer Activity Repository
The platform as the basis for successful retail processes
SAP Emarsys Customer Engagement
Customer engagement platform for highly personalised omnichannel experience
POSDTA
Smooth integration of POS solutions
Store Apps
Modern store management
SAP OPP
Consistent Promotional prices, centrally stored and contributed