Cleared for Takeoff: Avolta’s Seamless SAP POSDTA Implementation

Avolta

  • Avolta AG (formerly Dufry AG until 2023), headquartered in Basel, is a leading global travel retail and F&B player.

  • The company offers a broad portfolio including travel retail, food & beverage, hybrid formats, and convenience solutions.

  • With over 1,000 locations in more than 70 countries, Avolta has a global presence—operating at airports, highways, train stations, cruise ships, and increasingly in the online space.

Further information:www.avoltaworld.com

Success Story

Cleared for Takeoff: Avolta’s Seamless SAP POSDTA Implementation

Avolta had to manage diverse POS systems worldwide, high SAP process loads, and missing standards - while processing every sales transaction within one hour to enable timely restocking in duty-free.

  • Heavy processing load on SAP ECC due to lean sales audit processes

  • Diverse POS systems across 70 countries with regional requirements

  • Lack of standardised data structures and reconciliation processes

  • Alignment needed for future SAP solutions like UDF and PMR

  • As a duty-free retailer, we needed every sales transaction audited and enriched within one hour to keep shelves fully stocked

Optimising Global Retail Operations

Avolta successfully modernised its sales data processes, standardised global operations, and laid the foundation for a future-proof IT landscape - ready for upcoming SAP innovations.

Solution

  • Implemented SAP POS DTA as a greenfield project to modernise processes

  • Developed a custom reconciliation framework for seamless data auditing

  • Used the Alternate POS Profile feature for multi-country customisation

  • Tailored regional solutions for tax and payment compliance

  • Managed diverse POS systems using SAP POS DTA’s Alternate POS Profile

Benefits

  • Faster, more reliable sales audits reduced processing loads

  • Standardised data enhanced reporting accuracy across 70 countries

  • Scalable system aligned with SAP’s roadmap

  • Custom tools minimised downtime with quick error correction

  • Optimised reconciliation across multi-country POS systems

  • Project completed within six months, meeting timeline and budget expectations

retailsolutions provided exceptional expertise and collaboration, making this complex project a seamless success.

Their tailored solutions and commitment to excellence have set a strong foundation for Avolta’s future growth.

Avolta

Candido Soto

Project Manager